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Admission Advisor - Lynchburg Virginia

Client Name: Chancellor University
Location: Lynchburg, Virginia
Salary: Salary not Determined
Job Type: Full-Time
Travel: 0%
Date Posted: Nov 3 2009

Job Description



Chancellor University is a highly motivated, energetic team of business scholars, academics, and practitioners who are working diligently on transforming our 160 year-old university into a regional powerhouse for business education and innovation. We offer a cutting-edge instructional environment that matches the fast-paced, demanding needs of today's global educational marketplace. Chancellor University currently offers associates, bachelors and masters degree programs in business, professional studies and liberal arts, including the new Jack Welch Management Institute.

The University is experiencing tremendous growth and is currently accepting applications for a full time On-Line Admission Advisor. Potential candidates with a strong understanding of market-driven universities and the online teaching environment are highly encouraged to apply

This position is responsible for the initial contact with prospective students and the management of student files in PowerCampus. Additional duties include:

· Advise students on appropriate program choice, admissions requirements needed, financing options, ways to earn more credit and registration for first semester classes.
· Utilize all forms of communication phone contact system, email, SKYPE, webinar, and mail to communicate to prospective students.
· Serve our prospective students, new students and each other with uncompromising excellence and professional respect.
· Take ownership of students assigned by coordinating with other departments to get necessary tasks done on behalf of the prospective or new student.
· Input admissions data into PowerCampus. Insure that all information is accurate, complete, and up-to-date on a daily basis.
· Meet key performance indicators and goals.
· Insure that all admissions requirements received are sent to Registrar’s Office and received in a timely manner, staff is informed and files updated. Prepare completed application files for final review.
· Open and distribute mail daily to appropriate staff. Process incoming mail documents designated for student records. Follow up with undeliverable mail by calling/emailing the student to obtain the correct information.
· Follow internal office procedures and systems for processing admissions data and/or documents.
· Process application payment method and maintain an electronic (MS Excel) record.
· If a system or procedure requires streamlining, discuss this need with the Associate Director of Admissions.
· Provide Clarification of data from PowerCampus to faculty/staff as requested.
· Assist visitors with campus tours in the event that all admission counselors are out of the office when a tour is needed by a prospective student or parent.
· Other responsibilities as assigned by the Associate Director or the VPEM.

Skill and Educational Level:

  Prefer bachelors degree, masters degree desired.
  Strong communication and team-building skills required.
  Functionally familiar with various computer programs, including MS Office
  Multilingual individuals are desired
  Sales and customer service experience preferred
  Background in higher learning is preferred

Chancellor University offers a competitive salary as well as employee-friendly benefits. The benefits package includes medical, dental, life, short and long term disability, and a 401(k) plan. A tuition remission package is also provided at no cost to the employee.

Interested candidates should send their resume, cover letter, and the name,
email address, and telephone numbers of three references to employment@ChancellorU.edu. Specify "On-Line Admission Advisor" in the e-mail subject line.

Please visit our website at www.ChancellorU.edu today!

Chancellor University is an Equal Opportunity Employer. The university is committed to diversity in the workplace and strongly encourages applications from women and minorities.

Contact Details

Email: employment@chancelloru.edu

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